MMG WEEKLY – WHAT ARE THEY SAYING THIS WEEK?

MMG Weekly / Vantage Production.blueForecast for the Week

The first half of the week is packed with economic data across a wide range of the economy. The markets will be closed on Thursday in celebration of Thanksgiving, but open on Friday for a shortened, low-volume session.
  • From the housing sector, Existing Home Sales will be released on Monday, followed by the S&P/Case-Shiller Home Price Index on Tuesday and New Home Sales on Wednesday.
  • On Tuesday, the closely watched Gross Domestic Product report for the third quarter will be released.
  • We’ll get a read on how consumers are feeling with Consumer Confidence on Tuesday and the Consumer Sentiment Index on Wednesday.
  • Also on Wednesday, look for Personal Income, Personal Spending, Durable Goods Orders and the inflation-measuring Personal Consumption Expenditures.

Remember: Weak economic news normally causes money to flow out of Stocks and into Bonds, helping Bonds and home loan rates improve. In contrast, strong economic news normally has the opposite result. The chart below shows Mortgage Backed Securities (MBS), which are the type of Bond on which home loan rates are based.

When you see these Bond prices moving higher, it means home loan rates are improving—and when they are moving lower, home loan rates are getting worse.

To go one step further—a red “candle” means that MBS worsened during the day, while a green “candle” means MBS improved during the day. Depending on how dramatic the changes are on any given day, this can cause rate changes throughout the day, as well as on the rate sheets we start with each morning.

As you can see in the chart below, Mortgage Bonds have managed to rebound in recent weeks. Home loan rates remain attractive.

Chart: Fannie Mae 3.5% Mortgage Bond (Friday November 20 2015)

Featured Chart Nov. 20, 2015

 

The Mortgage Market Guide View…

4 Ways to Get—and Grow From—Client Feedback

These days, getting feedback from your clients is often just an email, web form or social media post away. Before feedback gets buried in your inbox or lost in your feed, grab it and grow from it. Here are four things you can do to get client feedback, deepen your relationships and boost your bottom line:

Seek out feedback everywhere. Your clients use your product or service more than you do. Benefit from their experiences. Start following customer discussion forums in your area of expertise, read support tickets, gather emails and notes from staff, and watch your social media platforms—you may unearth some real treasures.

Motivate with feedback. Share the amazing things clients have said with your team. If you’re in a traditional office, consider creating a display in an easily spotted location, like by the coffee pot, microwave or printer. If your team works in different locations, set up a webpage or a Slack account, where you can post feedback for motivation and idea trading.

Turn feedback into testimonials. One of the most powerful ways to use feedback is to create testimonials. They practically sell your product or service for you and help you build credibility. Make testimonials more powerful by getting permission to use real names and actual numbers to demonstrate your expertise.

Recognize and thank your clients. Clients who give you valuable feedback have gone the extra mile. Send them a heartfelt thank you or recognize them as “Client of the Month” on your Facebook page. When you show your clients that feedback matters to you, expect even more great feedback.

There are many ways to use client feedback to help grow your business. But first, you can’t let it get away. Create a simple system for yourself or your team to capture feedback and share it.

Feel free to pass these helpful tips along to your team, clients and colleagues!

Source: Entrepreneur

Economic Calendar for the Week of November 23 – November 27

Date
ET
Economic Report
For
Estimate
Actual
Prior
Impact
Mon. November 23
10:00
Existing Home Sales
Oct
NA
5.55M
Moderate
Tue. November 24
08:30
Gross Domestic Product (GDP)
Q3
NA
1.5%
Moderate
Tue. November 24
08:30
GDP Chain Deflator
Q3
NA
1.3%
Moderate
Tue. November 24
09:00
S&P/Case-Shiller Home Price Index
Sep
NA
5.1%
Moderate
Tue. November 24
10:00
Consumer Confidence
Nov
NA
97.6
Moderate
Wed. November 25
08:30
Durable Goods Orders
Oct
NA
-1.2%
Moderate
Wed. November 25
08:30
Personal Consumption Expenditures and Core PCE
Y-O-Y
NA
1.3%
HIGH
Wed. November 25
08:30
Personal Consumption Expenditures and Core PCE
Oct
NA
0.1%
HIGH
Wed. November 25
08:30
Personal Spending
Oct
NA
0.1%
Moderate
Wed. November 25
08:30
Personal Income
Oct
NA
-0.1%
Moderate
Wed. November 25
08:30
Jobless Claims (Initial)
11/21
NA
271K
Moderate
Wed. November 25
10:00
Consumer Sentiment Index (UoM)
Nov
NA
93.1
Moderate
Wed. November 25
10:00
New Home Sales
Oct
NA
468K
Moderate

The material contained in this newsletter is provided by a third party to real estate, financial services and other professionals only for their use and the use of their clients. The material provided is for informational and educational purposes only and should not be construed as investment and/or mortgage advice. Although the material is deemed to be accurate and reliable, we do not make any representations as to its accuracy or completeness and as a result, there is no guarantee it is without errors.

Mortgage Market Guide, LLC is the copyright owner or licensee of the content and/or information in this email, unless otherwise indicated. Mortgage Market Guide, LLC does not grant to you a license to any content, features or materials in this email. You may not distribute, download, or save a copy of any of the content or screens except as otherwise provided in our Terms and Conditions of Membership, for any purpose. The material contained in this newsletter is provided by a third party to real estate, financial services and other professionals only for their use and the use of their clients. The material provided is for informational and educational purposes only and should not be construed as investment and/or mortgage advice. Although the material is deemed to be accurate and reliable, we do not make any representations as to its accuracy or completeness and as a result, there is no guarantee it is without errors.

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